Privacy Policy
1. Introduction
We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data. We manage your data in accordance with the Singapore Personal Data Protection Act (PDPA).
2. Information We Collect
Depending on how you interact with us, we collect personal data that you voluntarily provide through our "Contact Us" form and WhatsApp. This information may include your:
- Name
- Phone number
- Email address
- Property address
- Project details
- Floor plans
3. How We Collect Data
- Directly from you, when you submit an enquiry, request a quotation, or engage our services;
- During site visits and project execution, where site contact details and project information are recorded;
- Automatically, through cookies and analytics tools when you browse this website.
- From third parties acting on your behalf, such as an interior designer or project manager submitting an enquiry for a Client.
4 . Why We Collect Your Data
We collect and use personal data for purposes including:
- Responding to enquiries and preparing Quotations;
- Scheduling site visits and coordinating Works;
- Managing contracts, invoicing, and payment;
- Complying with regulatory and permit requirements relevant to the Works;
- Improving our website and services, including understanding how visitors use this site;
- Marketing communications about our services, where you have consented to receive them (you may opt out at any time).
We only collect data reasonably necessary for these purposes, in line with PDPA's consent and purpose limitation obligations.
5. Consent
By submitting your information through our contact form, you consent to our collection and use of your data. You may withdraw your consent at any time by contacting us in writing. If you withdraw consent, we may be unable to provide you with our services.
6. Disclosure to Third Parties
We do not sell personal data. We may share personal data with:
- Sub-contractors or trade partners directly involved in delivering your Works;
- Building management, MCST councils, or relevant authorities where required for permits or approvals;
- Service providers who support our operations, such as accounting, CRM, or IT hosting providers, under confidentiality obligations;
- Government agencies or regulators, where required by law.
Any third party we share data with is required to protect it in a manner consistent with PDPA.
7. Cookies & Website Analytics
This website may use cookies and similar technologies to understand visitor behaviour and improve site performance. This may include tools such as Google Analytics and Meta Pixel.
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features but will not prevent you from browsing or contacting us.
8. Data Security
We protect your data from unauthorised access, collection, or use. We use secure servers and standard security protocols. However, no internet transmission is 100% secure, so we cannot guarantee total security.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or contractual record-keeping requirements.
10. Access and Correction
Under the PDPA, you have the right to:
- Access the personal data we hold about you;
- Correct inaccurate or outdated personal data;
- Withdraw consent for the collection, use, or disclosure of your data, subject to legal or contractual restrictions;
- Request deletion of personal data no longer required for the purposes it was collected for.
To exercise any of these rights, contact our Data Protection Officer using the details in Section.
We will respond within a reasonable time and in accordance with PDPA requirements. Note that withdrawing consent may affect our ability to provide certain services, such as preparing a Quotation or carrying out contracted Works.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The version published on this website applies from its stated update date. Material changes will be highlighted on this page.
12. Contact Our Data Protection Officer (DPO)
If you have questions about your data, or if you want to withdraw consent, please contact our Data Protection Officer at:
Email: info@taglineservices.sg
Address: 12 Tampines North Drive 4 #06-14 Singapore 529435